FAQS

Payment Options

We accept the following methods of payment:
Visa/Mastercard using Australian payment processor, eWAY
Paypal (You can also use PayPal to pay by Visa/Mastercard. You do not need a PayPal account).
Afterpay (for orders up to $1000AUD) Shop Now, Pay Later. Make 4 equal payments over 8 weeks.
zipPay (for orders up to $1000AUD) Shop Now, Pay Later. Interest Free. Click here for more details.
zipMoney (for orders between $1000AUD - $20,000AUD) Shop Now, Pay Later. Interest Free. Click here for more details.



Pricing

Prices are displayed in Australian Dollars (AUD) unless otherwise stated. All prices include GST for Australian residents.



Fabric Lengths

Fabrics are sold by 1 metre increments. At checkout all orders will be automatically calculated depending on chosen fabric lengths.
Fabric swatches can be ordered (see below).



Fabric Weight

Our fabric is classified as light, medium or heavy weight.

The light weight fabric is suitable for soft furnishings, craft or quilting. The medium to heavy weight fabrics are suitable for cushions, curtains, blinds and upholstery.

Any information provided to you in store is of a general nature, and does not take into consideration the specific end use. Please ask for fabric specifications if using this fabric for upholstery or home furnishing manufacturing.



Fabric Width

Our fabrics vary from 70cm to 150cm wide. The width is noted in the individual fabric description. Some hand screen printed fabrics have a narrow width of approximately 70cm. Please refer to fabric descriptions for this information.

 

Fabric Imperfections

The nature of natural fibres such as cotton and hand weaving methods mean that a certain number of slight imperfections can and will occasionally occur. Such imperfections are considered a normal part of the fabric and should not be seen as flaws or defects. These normal variations cannot be returned, repaired or exchanged.
 


Colours

The fabric colours represented on the website may differ slightly from the actual product. Appearances may vary from one computer screen to another due to the colour settings on your computer. We recommend ordering a swatch before buying meterage to get a true indication of colour. There may be slight colour variations between batches as some of our fabrics are hand dyed and woven.



Click here for our online Fabric Guide where we provide more information on our fabrics, suitability and care instructions



Fabric Swatches

Fabric Swatches can be ordered online. To order a fabric swatch select the fabric you like and on the product detail page select 'Order Swatch $2 per sample' from the drop down and add to cart. Swatches are free of charge when in store, so if collecting online purchases from one of our stores it is advisable to select swatches when in store.

 

Measuring Curtains and Blinds

Download our curtain and blind guides on how to get all the appropriate measurements correctly. Click here to download Curtains and Blinds



Product Availabilities

All products listed on our website are held in stock unless 'marked out of stock' within individual product descriptions. Out of stock products may still be ordered, the product description will display an expected date of arrival message to notify you of delivery timeframes. If you require a larger quantity than what is available please email us and we can advise the product availability.



Gift Vouchers

Gift vouchers cannot be redeemed online but are available for purchase in store and come with a 3 year expiration period.