We do not offer refunds or exchange for purchases once fabric and trims have been cut. If you are unsure of the fabric colour, pattern, weight or style, please order a swatch before ordering the fabric. We don't offer a refund for change of mind when purchasing cushion covers, we only offer a credit note.

If the product is damaged in transit we will refund or replace the product at our expense. All returned products must be received within 7 days of delivery.

Please email or contact your nearest No Chintz store to discuss returns.

Credit Notes

Credit notes are valid for 6 months from date of issue.
Credit notes are non-refundable and are not redeemable for cash.
Credit notes are only redeemable at No Chintz stores.
Credit notes cannot be replaced if they are lost.